Frequently Asked Questions

We typically process and ship orders within 3-4 business days. Standard shipping times vary depending on your location. You can find more details about our shipping policy on our Shipping & Delivery page.

We sell alcoholic beverages, and due to the nature of these products, we regret to inform you that we do not accept returns or offer refunds on any purchases made through our website. This policy is in line with industry standards and regulations regarding the sale of alcoholic beverages.

We cannot ship alcoholic beverages overseas due to licensing requirements. However, we may be able to arrange small shipments or work within our partner network for special requests. Please contact us to inquire about special arrangements.

We accept major credit cards (Visa, Mastercard, American Express) as well as electronic payments such as AU, PayPay, Japanese bank transfer, convenience store, etc. PayPal is also an option for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.